Dell’s sales techs in India are unfailingly polite but also unfailingly persistent. And they talk a mile-a-minute with a vaguely British accent. The Dell guy who called me the other day to try and fix a credit card problem with my order of a new computer also tried to sell me a video card.
He said the video the computer has is on the motherboard but if I want really grrreat video, I would need a video card. Is this grrreat video card free, I asked? Oh, no, he said, it is sixty dollars extra. In that case, I said, I will have to skip the grrreat video. He sounded crushed but we parted amicably.















