Wendy’s illegals

Posted on April 10, 2008 | Comments Off on Wendy’s illegals

On the way home from the Scrapper’s game last night, Mr. Boy and I stopped at Wendy’s for takeout suppers. When we left he said he’d decided to rate the food a hundred percent, but the service just twenty percent. His second grade class is doing the light fantastic over the business economy this week, which is where he got the idea. The problem with Wendy’s is the surly why-should-we-help-you attitudes of many of the Mexican employees, few of whom speak any English. Even the ones who do, like the cashiers, have to hear orders repeated two or three times before they can figure out which buttons to push. It’s rather amazing. One immigration raid and our Wendy’s will have to shut down for a week. At least they’re working, instead of shooting up the joint. But even if they were I’m not sure the liberal daily, which has long promoted illegal immigration from Mexico, would tell us about it.

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0 responses to “Wendy’s illegals”

  1. mkfreeberg's avatar mkfreeberg | April 10, 2008 at 8:39 am |

    The root cause of all this is that we’ve become incapable of the simple thought that a negative remark might possibly be a racist statement, but is entitled to benefit-of-doubt until it is proven so. We simply can’t do that. An accusation of racism is automatically valid.
    And so for lack of criticism, the language barriers thicken and thicken until ultimately you can’t get anything done. That goes for the crappy customer service, too. Seems like just yesterday the common complaint was that the DMV “would never get away with it” if it was a privately run business with competition. Well, fast forward to 2008, and is Wendy’s a private business with competition or not…it is…but it can’t be criticized. So here we are.

  2. Dick Stanley's avatar Dick Stanley | April 10, 2008 at 9:00 am |

    Hmm. You’re too deep for me sometimes, Morgan. The language barriers here are caused by hiring illegals who don’t speak English. Our Wendy’s is part of the immigration fiasco. In this case it’s also about culture. These Wendy’s employees know (in our neighborhood) that the odds are that we don’t speak more than a few words of Spanish and therefore they can’t communicate directly. Maybe they resent that. But their attitude is unusual, in my experience, in that illegals in Texas at least, are usually friendly. I’m surprised Wendy’s corporate honchos put up with this. I expect to see the place closed soon, because some unhappy customer is bound to call immigration. I’m thinking about doing it myself.